About Anoud Technologies

Anoud Technologies builds scalable, high-quality digital solutions for the Insurance industry, partnering closely with global stakeholders and delivery teams.

Anoud is hiring an Operations Delivery Manager to own end-to-end delivery for our Chennai offshore team – spanning service delivery, platform support, and production operations. This person will be the operational backbone connecting onshore business priorities with offshore execution, driving governance, quality, resourcing, and performance across multiple project streams.

Overall Service Delivery Management

Own end-to-end service delivery across platform support, application support, and production operations

Ensure services consistently meet agreed SLAs, OLAs, KPIs, and business expectations

Establish clear ownership, accountability, and governance across support and engineering teams

Monitor service performance, identify operational risks, and initiate corrective actions

Drive operational maturity through standardization, automation, process improvement, and service optimization





Ensure business-critical applications and platforms have appropriate support coverage, operational procedures, and escalation mechanisms

Maintain a solid focus on service availability, reliability, performance, security, and customer experience

Provide regular management reporting covering service health, risks, incidents, changes, capacity, and improvement initiatives

Platform Support Management

Lead the delivery and operational support of enterprise platforms across cloud, infrastructure, middleware, databases, networks, and related technology services

Ensure effective monitoring of platform health, availability, performance, and capacity

Coordinate platform teams during service degradation, outages, and performance issues

Team & People Management

Manage and grow team leads and delivery managers

Own capacity planning and resource allocation against shifting project demand

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📌 Project Manager (Chennai)
🏢 Anoud Technologies
📍 Chennai