Job ID
- 65233
- Category
- Human Resources
- Location
- Chennai, India
- Work Type
- Hybrid

Content Management
- Maintain, update, and publish HR portal content ensuring accuracy and policy compliance
- Establish and enforce content governance standards, taxonomy, and metadata
- Conduct periodic content audits to remove outdated or duplicate information
- Manage the complete content lifecycle (creation to retirement)

Stakeholder Collaboration
- Translate complex HR policies into clear, user-friendly formats
- Provide guidance on content standards, accessibility, and usability

Portal Administration
- Act as primary administrator for the HR portal platform
- Troubleshoot technical content or system issues
- Document processes and create training materials for contributors

Technology & Enhancements
- Support portal upgrades and enhancement initiatives
- Collaborate with IT to implement new features and improvements
- Evaluate new tools, including AI-driven content and search capabilities (SEO)




- Evaluate and implement AI-powered customer support tools in intranet platforms

Analytics & Reporting
- Monitor portal usage, search trends, and engagement metrics
- Generate reports on content performance
- Recommend improvements based on data insights

Education & Experience
- Bachelor’s degree in Information Management, Communications, HR, or related field
- 3+ years of experience in knowledge management, content management, or intranet platforms

Technical Skills
- Experience with Content Management Systems (CMS) or Knowledge Management Systems (KMS)
- Solid understanding of information architecture and content structuring
- Strong content writing and editing skills
- A positive grasp of SEO (Search Engine Optimisation) and search functionality
- Experience in implementing AI-enabled content, search tools and customer interactions for intranet platforms

Soft Skills
- Excellent written and verbal communication skills
- Strong collaboration and stakeholder management abilit

📌 Specialist - HR Content & Knowledge Management (Chennai)
🏢 Ford Motor
📍 Chennai