At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Travel & Expenses Manager
- Your role and responsibilities
In this role you will ensure day-to-day processing of functional Travel and Expenses (T&E;) requests related to one or multiple business(es), handling both complex and escalated tasks. Also, you will ensure appropriate support to internal/external customers and deliver accurate and timely processing of information for all stakeholders.
This role is contributing to the Motion Travel and Expense business based in Bangalore, India.
Key Responsibilities- Troubleshoot and resolve technical issues in Concur, including posting failures and interface issues with accounting systems, escalating when necessary.
- Provide training and support to employees and managers on Concur usage and ensure compliance with company T&E; policies and standards.
- Configure, test,
and maintain Concur settings to ensure smooth system functionality and support T&E; operations.
- Administer and maintain configurations in tools such as Concur, AppZen and ServiceNow, to address critical T&E; issues.
- Identify process improvement opportunities, maintain accurate documentation, and contribute to team knowledge and service enhancement.
- Prepare reports, analyze T&E; data, and present insights and recommendations to stakeholders.
- Coordinate with internal stakeholders on operational topics and support T&E; Managers in communicating policies and handling escalated or complex issues.
Qualifications
- Bachelor’s or higher degree in a related field.
- 2-8 years of experience in Travel and Expenses management processes.
- Having experience as Walkme developeror Walkme Builder. Walkme Builder2 certificationis mandatory.
- Immediate joiners or below 1 Month notice period will be preferred.
- Hands-on exp