JOB DESCRIPTION

Job Title:Front Desk Associate

Duration: Full Time

Department: Operations

Experience: 0 to 1 years in hospitality

Job Brief:
Key Responsibilities:
- Ensure hassle-free check-in and check-out processes, managing guest registrations and room allocations effectively
- Review the night audit draft and conduct daily financial accounting reviews for the front desk and guest service areas
- Monitor the reservation system, analyze operating results, and prepare budgets and cost-control systems
- Supervise and develop front desk staff, fostering a collaborative work environment with the assistant General Manager, night auditor
- Deliver the highest standards of customer experience by handling guest requests, complaints, and escalations professionally
- Establish effective communication channels within the front office team and with other departments to ensure seamless operations
- Provide ongoing training and support to staff to enhance service delivery and operational efficiency
- Develop and implement in-house sales programs at the front desk to drive revenue growth




- Ensure adherence to all hotel policies, regulatory compliance, and cleanliness standards in collaboration with the housekeeping team
- Maintain and nurture business relationships with regular corporate clients and local community leaders

Qualifications:
- Hospitality graduate or Diploma in Hospitality Management
- Experience: 0 to 1 years of operational knowledge in hotel management or front desk operations.
- Extensive knowledge of hotel operations and front desk management
- Outstanding communication, interpersonal, and time-management skills
- Willingness to work in various locations across India

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:
- Adaptable schedule
- Food provided
- Health insurance
- Provident Fund

Application Question(s):
- Do you have a degree or diploma in hospitality or tourism?
- Do you have proper documents from your previous

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