SAP Callidus/Success Factors Incentive Compensation Support Specialist

Location: Pune
Employment Type:Full-time

Position Overview

Key Responsibilities
- System Support & Maintenance
- Provide day-to-day support for SAP Callidus Incentive Compensation system.
- Monitor and resolve system issues, data discrepancies, and calculation errors.
- Perform configuration changes and updates to compensation plans as required.
- Data Management
- Validate and load transactional data into SAP Callidus.
- Ensure data integrity between SAP Callidus and upstream/downstream systems (CRM, ERP, HR systems).
- Compensation Plan Administration
- Assist in implementing and maintaining incentive compensation plans.
- Support monthly/quarterly commission runs and payout processes.
- Generate and distribute compensation reports and dashboards.

User Support & Training
- Act as primary point of contact for end-user inquiries and troubleshooting.
- Provide training and documentation for business users on system functionality.
- Continuous Improvement




- Identify opportunities to optimize processes and system performance.
- Collaborate with IT and business teams on enhancements and new functionalities.

Qualifications
- Education: Bachelor’s degree in Information Technology, Business, Finance, or related field.
- Experience:
- 1 year of experience supporting SAP Callidus (SAP Commissions) or similar incentive compensation systems.
- Robust understanding of sales compensation processes and data flows.
- Technical Skills:
- Proficiency in SAP Callidus configuration and troubleshooting.
- Familiarity with SQL, data analysis, and reporting tools.
- Experience with integration between SAP Callidus and CRM/ERP systems.
- Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work independently and in a team environment.

Preferred Qualifications
- Experience with SAP Commissions cloud environment.
- Knowledge of inc

📌 Compensation Platform Support Analyst (Bengaluru)
🏢 Johnson Controls
📍 Bengaluru