Who we are:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
- As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
- We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
- #VOIS #BeUnrivalled #CreateTheFuture

About this Role:




- We are seeking a skilled CAIP (Conditional Access & Identity Protection) Specialist to support and strengthen Vodafone’s identity security posture through Microsoft Cloud Security technologies. The role focuses on securing enterprise access, monitoring identity-related risks, and ensuring seamless operational continuity. The individual will contribute to both operational excellence and continuous improvement across identity protection frameworks.

What you’ll do:
Operate and maintain Conditional Access policies and Microsoft security solutions, including Microsoft Defender for Cloud Apps (MDCA), Azure AD Identity Protection (AAIP), and Microsoft Defender for Identity (MDI).
- Monitor, analyse, and respond to identity-related security incidents such as risky sign-ins, MFA challenges, and session anomalies.
- Manage business-as-usual operations including ticket resolution, SLA adherence, cha

📌 Caip (Conditional Access & Identity Protection) Specialist - Vois (Pune)
🏢 Vodafone
📍 Pune