Bougainvillea Hillview Retreat is a boutique resort offering a serene and luxurious experience amidst nature. We are committed to delivering exceptional guest satisfaction through personalised service and warm hospitality.

Job Summary

Key Responsibilities
- Greet and welcome guests in a warm and courteous manner
- Handle guest check-in and check-out procedures efficiently
- Manage reservations, bookings, and room allocations
- Respond to guest inquiries, requests, and complaints promptly
- Coordinate with housekeeping and other departments for smooth operations
- Maintain accurate records, billing, and payment handling
- Ensure reception area is always clean and well-organized

Qualification
- Bachelor's degree or diploma in hotel management/ Hospitality management/ Tourism from a recognised institute

Experience
- 2-4 years of experience in front office / guest relations (hotel/resort preferred)
- Freshers with good communication skills and positive attitude can apply

Skills & Requirements




- Good communication skills in English (mandatory)
- Knowledge of Tamil/Malayalam/Hindi is an added advantage
- Basic computer knowledge (MS Office, reservation systems preferred)
- Presentable appearance with valuable grooming standards
- Strong interpersonal and customer service skills
- Ability to multitask and handle guests professionally

Preferred Qualities
- Friendly and approachable personality
- Attention to detail
- Problem-solving attitude
- Ability to work in shifts
- Passion for hospitality and guest service

Benefits:
- Competitive salary
- Food and accommodation (if applicable)
- Professional and supportive work environment
- Growth opportunities within the organisation

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:
- Flexible schedule
- Food provided

Work Location: In person

📌 Front Office Associate (Muthalamada)
🏢 Bougainvillea Hillview Retreat
📍 Muthalamada