Key Responsibilities
- Manage end-to-end hardware asset lifecycle(procurement to disposal) and ensure all assets are accurately maintained in the asset repository
- Maintain complete asset records including purchase, lease, warranty, and maintenance details
- Ensure high data accuracy and completeness (AAC)through regular reconciliation across multiple data sources
- Monitor and manage stock levels, including analysis for procurement, redeployment, and disposal
- Track asset movements across users, locations, and stockrooms to ensure optimal utilization
- Generate hardware asset reports(inventory, utilization, lifecycle, stock status) and support monthly billing (ON/OFF reporting)
- Validate billing data and resolve discrepancies with finance and stakeholders
- Ensure all assets are covered under valid warranty and maintenance contractsand support audit compliance
- Collaborate with internal teams (procurement, field services, infrastructure, finance) and vendors
- Ensure SLA adherence for asset-related service requests (IMACD)




- Participate in governance discussions and ensure SOW deliverables are met
- Drive process improvements, cost optimization, and asset efficiency initiatives
- Support incident, problem, and change management related to hardware assets
- Mentor team members and ensure adherence to asset management processes

Skills & Experience
- 8+ years of overall experience with 3-5 years in Hardware Asset Management (HAM)
- Strong understanding of hardware asset lifecycle management
- Experience with asset management tools (e.g., ServiceNow or similar platforms)
- Advanced Microsoft Excel skills (pivot tables, lookups, reporting)
- Robust analytical and data reconciliation capabilities
- Familiarity with ITIL processes (Incident, Change, Problem Management)
- Excellent communication and stakeholder management skills

Preferred Qualifications
- IAITAM certifications (CHAMP, CSAM, CITAM)
- Lean Six Sigma certification

Experience in enterprise/global asset

📌 Rr-0370471 - Sr Analyst I Infrastructure Services (Chennai)
🏢 DXC Technology
📍 Chennai