Job Overview:
Responsibilities:
1. Installation and Commissioning:
- Conduct in office assessments to determine the optimal placement of the Etiicos Smart Nurse Call System components.
- Install, configure, and commission electrical systems, including wiring, panels, and associated hardware.
- Ensure compliance with electrical codes and standards during the installation process.
- Collaborate with project managers and other team members to meet installation deadlines.
2. Service and Maintenance:
- Perform regular preventive maintenance checks on the Smart Nurse Call System to identify and address potential issues.
- Respond promptly to service requests, diagnosing problems and implementing solutions.
- Conduct software and firmware updates to ensure system security and performance.
- Maintain accurate records of service activities, including reports on system health and performance.
3. Troubleshooting and Repairs:
- Investigate and resolve electrical and system malfunctions promptly.
- Collaborate with the technical support team to troubleshoot complex issues and provide effective solutions.
- Implement repair or replacement of faulty components to minimize downtime.
4. Customer Training and Support:
- Provide comprehensive training to end-users and healthcare staff on the operation and features of the Smart Nurse Call System.
- Offer technical support and guidance to clients, addressing inquiries and ensuring customer satisfaction.
- Establish strong relationships with clients to understand their specific needs and preferences.
5. Documentation:
- Maintain accurate and up-to-date documentation for all installations, service visits, and repairs.
- Generate detailed reports for clients and internal use, summarizing system performance and recommended improvements.
Qualifications:
- Bachelor's degree in Electrical Engineering or a related field.
- Proven experience in electrical installation, commissioning, and maintenance, preferably in healthcare or similar enviro