Key Responsibilities
- Verify and validate onboarding documents submitted by agents/customers/partners.
- Review KYC, identity, address, and other supporting documents for authenticity and completeness.
- Ensure all onboarding requirements are met before approval.
- Identify discrepancies, missing information, or potential fraud indicators and escalate as required.
- Maintain accurate records and update onboarding status in internal systems.
- Coordinate with applicants and internal stakeholders to obtain additional documentation when necessary.
- Ensure compliance with company policies, regulatory guidelines, and data privacy requirements.