Operational skills / Role expectations:
-Lead Generation, Nurturing and Conversion:
- Build and manage pipeline of leads that have inquired about our programs.
oWork with the prospective learners though the enrolment process by following up and building urgency.
- Ability to build a referral funnel from the existing students.
- Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.
-Reporting and Feedback:
- Adhere to the inside sales process, data management processes and workflow.
- Record, track and report sales activities on timely basis using the CRM tool.
oInitiate and implement plans to increase sales in coordination with reporting manager.
oPeriodic reports to the reporting manager w.r.t activities done
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations
- Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.
Other Skills:
- Thorough understanding of the sales process and should have proven track record.
- MS Office Skills
- Excellent inter-personal, communication (both verbal and written) and listening skills
- Valuable cross-cultural awareness to be able to effectively communicate with customers from various geographies.
- Experience using a CRM
- Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.
- Ability to hit metrics, targets without being micromanaged.
Pay: ₹35,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Admissions Counselor (Bengaluru)
🏢 Britts Imperial University College
📍 Bengaluru
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