SmileLoft Dental is a rapidly growing US-based dental organization operating 10 dental offices across Maryland. We are seeking an experienced Dental AR Review & Patient Collections Specialist to join our Revenue Cycle Management team.
This is a 100% remote position based in India, working directly with our US leadership team. No staffing agencies or intermediaries are involved.
- IMPORTANT: COMMUNICATION REQUIREMENT (PLEASE READ BEFORE APPLYING)_
This role involves speaking directly with US patients every day regarding billing, insurance, and payment collections.
- Exceptional English communication is absolutely mandatory._
Fluent, natural, and professional spoken English
Transparent and neutral accent easily understood by US patients
Excellent listening and conversation skills
Ability to explain billing and insurance matters confidently over the phone
- If you cannot confidently rate your spoken English communication as 10/10, please do not apply._
Applications that do not meet this requirement will not be considered.
Position Overview
We are looking for a highly motivated professional with strong experience in US Dental Revenue Cycle Management who can effectively manage outstanding receivables, review aging accounts, resolve insurance and billing issues, and communicate confidently with US patients regarding account balances and payment collections.
This is a patient-facing role requiring outstanding communication skills, professionalism, and strong collections experience.
Key Responsibilities
Accounts Receivable (AR) Review & Revenue Cycle Management
- Review and analyze insurance and patient aging reports.
- Investigate unpaid, underpaid, denied, or delayed claims.
- Follow up with insurance carriers to resolve outstanding balances.
- Identify billing errors, payment discrepancies, and reimbursement issues.
- Submit claim corrections, appeals, and supporting documentation when required.
- Maintain accurate account notes and follow-up
📌 Dental Ar Review (India)
🏢 Smile Loft Dental
📍 India
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