Job Title: Payment Follow-up Executive
Department: Accounts / Finance
Reporting To: Accounts Manager / Finance Manager

Job Summary

The Payment Follow-up Executive is responsible for monitoring outstanding payments, following up with customers for pending dues, maintaining payment records, and coordinating with internal departments to ensure timely collection of payments.

Key Responsibilities
- Follow up with customers regarding outstanding invoices and overdue payments.
- Maintain records of payment commitments and follow-up status.
- Coordinate with the Accounts and Sales teams for payment-related issues.
- Reconcile customer accounts and resolve payment discrepancies.
- Prepare daily, weekly, and monthly outstanding reports.
- Ensure timely collection of payments as per company policy.
- Escalate long-pending cases to management.
- Update customer payment records in ERP/accounting software.
- Maintain proper documentation of all payment communications.

Key Skills
- Good communication and negotiation skills.
- Knowledge of Accounts Receivable (AR) processes.




- Basic knowledge of GST and invoicing.
- Proficiency in MS Excel and accounting software.
- Strong follow-up and coordination skills.
- Attention to detail and record-keeping.

Qualification
- Graduate in Commerce (B.Com) preferred.
- 1-3 years of experience in payment collection, accounts receivable, or customer follow-up.

KRA (Key Result Areas)
- Timely collection of outstanding payments.
- Reduction in overdue receivables.
- Accurate maintenance of payment records.
- Effective customer communication and follow-up.
- Preparation of collection and outstanding reports.

KPI (Key Performance Indicators)
- Collection target achievement (%).
- Reduction in overdue outstanding amount.
- Recovery of long-pending payments.
- Accuracy of payment records and reports.
- Customer query resolution turnaround time.
- Monthly aging report performance.

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks:
- Cell phone rei

📌 Accounts Assistant (Vasai-Virar)
🏢 JAINAM INVAMED
📍 Vasai-Virar