We’re Hiring - Eligibility & Verification Associate (US Healthcare)

Location: Mohali (Onsite)

Shift: Night Shift (US Process)

Experience: 1-2 years

About the Role

Key Responsibilities
Verify patient eligibility and benefits through:
- Insurance portals
- Phone calls to insurance companies
- Clearinghouse tools
- Validate coverage for:
- Outpatient/Inpatient services
- Therapies
- Specialist visits
- Document accurate benefit information in the system (copay, coinsurance, deductible, plan type, etc.)
- Identify insurance-related issues (inactive policy, wrong payer, COB, demographic mismatch)
- Coordinate with internal teams for missing/incorrect information
- Maintain accuracy, productivity, and turnaround time as per client requirements
- Ensure HIPAA compliance and patient data confidentiality

Required Skills:
- Valuable communication skills (English - verbal & written)




- Experience with insurance portals (Availity, ECW, Athena, OneSource, etc.)

Understanding of:
- Insurance types (PPO, HMO, Medicare, Medicaid)
- Eligibility terms (deductible, OOP, copay, coinsurance)
- EOB/ERA basics
- Attention to detail and good analytical ability
- Ability to work in a fast-paced US healthcare environment

Education

Graduate (Any stream)

Healthcare experience preferred

Perks & Perks

Competitive salary

Growth opportunities within RCM

Training & skill development

Performance-based incentives

How to Apply

Job Types: Full-time, Permanent

Benefits:
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Eligibility & Verification Associate (Us Healthcare) (Sahibzada Ajit Singh Nagar)
🏢 tru Health Now
📍 Sahibzada Ajit Singh Nagar