Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced skilled to join our team in the role of Risk Screening Checker.

In this role, you will:
- Lead the quality team that focuses on operational quality performance i.e. duly completing the quality reviews, meeting the service quality requirements, minimizing cost of errors and poor processing.
- Provide oversight and manage the team and the resources effectively to ensure Service Level Agreement (SLA's)



relevant to the Quality checks are met.
- Facilitate in producing MI and support in deployment of the quality model effectively.
- Proactively evaluate and escalate issues which could have a probable business impact.
- Ensure that the team delivers enhanced quality through structured coaching and feedback sessions on an on-going basis
- Completion of all assigned tasks and timely escalation of any issues impacting the performance with nil exceptions
- Ensure incidents/potential risks raised have sufficient commentary for risk mitigation. Ensure escalation is done timely and to the appropriate parties.

To be successful you will:
- Manage time effectively to ensure all defined Quality are met in addition to providing development opportunities to the quality teams within the site. This could be a hindrance if not managed aptly.
- Supporting the drive a consistent Quality structure within the site and to matc

📌 Risk Screening Checker (Bengaluru)
🏢 HSBC Global Services
📍 Bengaluru