We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.

Distribusion is quickly expanding globally and looking for a B2B and B2C Customer Support Agent for India to join the Operations team to drive quality improvements and projects of the key partnerships.
- What you will do:
- Collaborate closely with our tech, product, retail, and finance teams to ensure seamless communication and resolution of partner inquiries.
- Drive process improvements and advocate for feature enhancements to streamline operations and boost efficiency.

Workplace:
This is a remote opportunity to cover working time from 09:00 to 18:00 (India timezone) Tuesday to Saturday, or Sunday to Thursday.
- Who you are:
- You have experience in Customer Service. Knowledge of Live Chat and Phone support are a plus
- A robust networking mentality,



armed with exceptional collaboration and communication skills to forge lasting relationships with our valued partners.
- You are fluent in English. German or Italian would be a plus.
- You are able to quickly understand new technical topics.
- You are organized and structured, allowing you to simultaneously manage multiple initiatives with changing priorities and meet deadlines.
- An excellent communicator and collaborator who can work effectively across different teams and geographies.
- Ideally, someone with an understanding or experience in using SQL, APIs, basic programming, automation, and ticketing systems (this is not a must, but highly appreciated)

What you can expect:
- You will join a fast-paced travel tech company and take on a rapidly growing industry.
- You will take on ownership and responsibility from day one and have a direct impact on the success of the company.
- We value agility We’re constantly up

📌 Customer Support Agent (Delhi)
🏢 Distribusion Technologies
📍 Delhi