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Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimageable with us
- Your Role

The Quality Services team (LS-QS) is the face to customer and dedicated to solving customer problems by providing support for inquiries and knowledge management, strategic accounts, customer agreements, and process development. LS-BER-Q, extended part of global Quality Services (LS-QS) team, supports the various functions internally. This position will support the Life Science Quality Services team at SBS and is responsible for monitoring and supervising team members to achieve the organization’s objectives. He/she will be responsible for providing guidance, instruction,



training, and leadership skills to inspire the team to perform at their optimum.
- Managing the day-to-day activities of the deliverables for the below team/processes operated from SBS for supporting the global QS team,
- Customer Inquiry & Knowledge Management
- Quality Agreement, Change Notification & Change Notification Commitment
- Engaging and support the team to achieve functional and organizational goals.
- Delegating tasks to team members.
- Planning training for team members to maximize their potential.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Develop employees.
- Conducting quarterly performance reviews along with the Global Managers for each team members
- Creating a pleasant working environment at SBS that inspires the team.

Who you are:
- Above 8-10 years of experience in Quality and regulatory topics, wit

📌 Supervisor- Quality Services (Bengaluru)
🏢 Merck
📍 Bengaluru