06 Sep
|
Aralia Hotels
|
Igatpuri
06 Sep
Aralia Hotels
Igatpuri
Key Responsibilities
- Supervise daily front office operations during shifts.
- Ensure smooth check-in/check-out process with high guest satisfaction.
- Handle guest complaints and provide quick resolutions.
- Monitor room availability, reservations, and occupancy updates.
- Coordinate with Housekeeping, Reservations, and Sales departments.
- Train and guide front office associates on service standards and SOPs.
- Prepare daily reports, cash reports, and shift handover reports.
- Ensure proper handling of VIP guests and special requests.
- Maintain billing accuracy and audit compliance.
- Support upselling initiatives to maximize room revenue.
Benefits:
- Adaptable schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Front Office Executive (Igatpuri)
🏢 Aralia Hotels
📍 Igatpuri