JLL supports the Whole You, personally and professionally.
Client Engagement
- Create a fun and impactful client engagement strategy
- Engage with all guests, employees and key stakeholders
- Embed in the FM team a culture of empowerment, engagement and fulfilment
- Work with relevant parties on space management through data analytics
- Develop client support/feedback initiatives e.g. FAQ
- Build a community of ambassadors to delivery soft services that are authentic, caring and able to provide timely services
Communication
- Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership with a focus on improving culture and employee engagement.
- Liaison with JLL team and client on soft service delivery
- Share regular event and celebrations content through client’s internal monitors, blog posts, newsletters and other communication channels.
- Create, manage JLL profile within the client account
- Adopt creative communication strategies
- Champion monthly meetings with stakeholders to enhance relationships
Event Management
- Formulate a monthly calendar of events and implementation plan
- Build and maintain Standard Operating Procedures
- Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
- Providing outstanding customer service and organize memorable events that exceeds client expectations
- Propose ideas to improve event and service quality
- Develop an event planning process that is simple to adopt and implement
- Assist in the coordination of event orders with client, team and vendors
- Develop and manage the vendor network
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and e