Help Desk Executive

Company: Fillip Technologies Private Limited
Job Location: Rajgir / Patna
Salary: ₹13,000 - ₹18,000 per month

Job Type: Full-time
Working Hours: 9:00 AM - 5:00 PM

Job Summary

Key Responsibilities
- Provide timely solutions to customer issues and complaints
- Maintain records of customer interactions and service requests
- Coordinate with technical and operational teams for issue resolution
- Follow up with customers to ensure satisfactory service
- Prepare daily reports and update support logs
- Assist in maintaining service quality and customer satisfaction

Requirements:
- Minimum qualification: Graduate or equivalent
- Good communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Problem-solving attitude and customer-oriented approach

Preferred Skills
- Knowledge of customer support processes
- Basic technical troubleshooting skills
- Ability to work in a team workplace

Pay: ₹13,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Helpdesk Executive (Rajgir)
🏢 Fillip Technologies
📍 Rajgir