About the Opportunity: Job Type: Fixed Term Contractor

Contract duration : 10 months.

Application Deadline: 19 April 2026

TitleFTC - Associate

Department Retirement and Transfers Capability

LocationGurugram
- India

Reports ToTeam Leader

LevelLevel 1

Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver cutting-edge client solutions for a better future.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.

About your team





The main role of the Independent Quality Control team is to ensure that the Retirement and Tranfers operations team follow established procedures and legal requirements so that consistent & good customer outcomes are achieved for members and clients of Fidelity’s Workplace investing business. Independent Quality Control team conducts process control assessments to identify hidden risks in the process and suggest recommendation to eliminate/mitigate the same. Independent Quality Control team also identify process gaps through testing and suggest process improvement to streamline the process and plug in the process gap leading to enhanced customer experience, risk reduction, risk identification, reducing handovers, eliminating waste, and creating efficiency. It is a first line of defence for operations using preventive methodology of quality.

About your role
- Monitor and achieve service levels and ensure team completes operational tasks in accordance with defined procedures.
- Drive Le

📌 Ftc - Associate (Gurugram)
🏢 Fidelity International
📍 Gurugram