Job Summary

Responsibilities and Duties
1. Understand the client's requirement
2. Log the request properly
3. Provide the right kind of service required
4. Handle the client professionally
5. Daily Reporting
6. Escalation management
7. Risk mitigation understanding
8. Rapport building with Client

9. Coordination with multiple stakeholders

10. Quick data entry into the system and managing CRM

Key Skills
Fluent in English and Hindi (Any regional language - good to have), Must have desire to talk to people, A patient listener, Rapid learning curve
- quick to learn and deliver, Good in coordination between multiple parties, Should be able to anticipate delays, issues and risks, Proactive and deliver quality service
Required Experience and Qualifications
4 to 12 years of experience in handling Clients
Gaduate and above
Benefits
Good working environment,
Opportunity to grow in career by showing quality work,
Out of the cycle promotion and increment for high performers,
Incentive for high performers,
Salary payment on the 1st of every month.

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Sales and Customer Service Representative (Kolkata)
🏢 www.vidhikarya.com
📍 Kolkata