About RM Ventures:
RM Ventures is a leading Managed Service Provider (MSP) specializing in IT infrastructure services for international end users. We deliver support through both voice and non-voice processes, ensuring seamless and reliable IT solutions across borders. To maintain our global service excellence, we are looking for a Corporate English Trainer who can elevate our team’s communication and skilled standards to match international client expectations.
Position Overview:
The Corporate English Trainer will be responsible for enhancing communication skills across the organization, focusing on spoken English, business/professional English, client communication, workplace etiquette, and body language. This role involves designing customized training strategies, implementing performance evaluation frameworks, recommending certifications, and assessing employee readiness for international voice support processes.
Key Responsibilities:
Training & Facilitation:
- Conduct interactive sessions on spoken English, business English, and client communication etiquette.
- Train employees on formal communication, professional vocabulary, and workplace etiquette for international end-user interactions.
- Coach employees on non-verbal communication, tone, accent clarity, and cultural sensitivity in global business contexts.
- Design tailored training modules based on employee proficiency levels and business requirements.
Program Development & Customization:
- Develop strategic learning roadmaps to align with our client service standards.
- Suggest and integrate recognized certifications (e.g., Business English, Accent Neutralization, Communication Skills).
Performance Evaluation & Reporting:
- Implement structured performance measurement strategies to track employee progress.
- Provide detailed evaluation reports and recommend improvement plans where required.
- Collaborate with HR and Operations to bridge training outcomes with our process needs.
Assessment for i
📌 Corporate English Trainer (Vadodara)
🏢 RM Ventures India.
📍 Vadodara
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