06 Sep
|
SS4 Makeover Studio
|
Vishwas Khand
06 Sep
SS4 Makeover Studio
Vishwas Khand
Job Summary
Key Responsibilities
- Welcome and attend clients professionally at the reception/front desk.
- Handle customer appointments, bookings, walk-ins, and scheduling.
- Maintain excellent customer relationships and ensure customer satisfaction.
- Manage billing, invoicing, and payment collection using salon billing software.
- Operate and maintain records in MS Excel and other office software.
- Handle basic accounting tasks such as cash handling, expense entries, and daily sales records.
- Coordinate with salon staff regarding appointments and service management.
- Maintain customer database, feedback records, memberships, and follow-ups.
- Answer phone calls, WhatsApp inquiries, and social media customer queries professionally.
- Maintain cleanliness, discipline, and professional presentation at the reception area.
- Support management in administrative and operational tasks.
- Promote salon packages, memberships, offers, and retail products to customers.
Required Skills & Qualifications
- Good communication and interpersonal skills.
- Knowledge of MS Excel, MS Word, and basic computer operations.
- Experience with billing software/POS software preferred.
- Basic accounting and cash management knowledge.
- Customer relationship management and client handling ability.
- Professional personality with a positive attitude.
- Ability to multitask and work in a fast-paced salon workplace.
- Hindi and basic English communication required.
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Receptionist Front Desk (Vishwas Khand)
🏢 SS4 Makeover Studio
📍 Vishwas Khand