Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and team-oriented culture where your voice is valued.
Reports to: Team Leader
Location: India, Bangalore
Job Responsibilities
Incumbent should have good knowledge of domestic as well as international Visa requests. Open to work on roster off, weekends
Handle corporate clients with their end to end Visa requirements:
Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors
Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Knowledge of travel online booking tools, interface with GDS (Sabre) and the online booking environment
Maintain ongoing, collaborative, working relationships with co-workers to achieve customer and business goals.



Influence decisions and strong negotiation skills towards the most beneficial outcomes for the client and the company
Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients
Visa knowledge is significant
Requirement
Minimum educational qualification required as Graduate
Diploma / Post Graduation in travel & tourism would be added advantage
Minimum 2 years of relevant experience in Visa Handling preferably in Travel industry
Hands on knowledge of GDS system (eg: Sabre) is mandatory requirement
Basic understanding in international travel requirements and destination knowledge a plus
Good verbal and written communication and interpersonal skills
Ability to work under pressure and multi-task while maintaining professional rapport with corporate clients
Good problem solving skills and attention to details
Willingness to learn and strong understanding that learning never ends is a must
Locati

📌 Travel Counsellor (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru