Job Summary

Key Responsibilities
- Make outbound and attend inbound calls for KYC verification processes.
- Guide customers regarding KYC documentation and verification procedures.
- Verify customer information as per company guidelines.
- Follow up with customers for pending documents and updates.
- Maintain accurate records of customer interactions and status updates.
- Ensure compliance with company policies and regulatory standards.
- Resolve customer queries professionally and efficiently.
- Achieve daily calling and process targets.
- Coordinate with internal teams for verification and process completion.
- Maintain confidentiality of customer data and information.

Required Skills:
- Good verbal communication skills.
- Basic computer knowledge and data entry skills.
- Strong customer handling and convincing abilities.




- Ability to work in a target-driven environment.
- Good listening and problem-solving skills.
- Skilled and positive attitude.

Educational Qualification
- HSC / Graduate in any discipline.

Experience
- 0-2 years of experience in BPO, Telecalling, Customer Support, or KYC process preferred.
- Freshers with good communication skills can also apply.

Salary
- Best in the industry + Incentives
- Fluent in Hindi, English, and regional language preferred.
- Comfortable working in rotational shifts if required.
- Ability to handle customer interactions professionally and patiently.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

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