The Relationship Officer will be responsible for building and maintaining strong relationships with parents, prospective parents, students, and visitors while ensuring a smooth admission and enquiry process. The role involves handling parent interactions, counselling, follow-ups, coordination with internal departments, and supporting the school’s branding and outreach initiatives.

Key Responsibilities Parent & Student Relationship Management
- Build positive relationships with existing and prospective parents.
- Ensure timely follow-up on admissions and enquiry leads.
- Resolve parent concerns and coordinate with concerned departments for effective solutions.
- Maintain high standards of parent satisfaction and communication.

Admission Support
- Provide complete information regarding school curriculum, facilities, admission procedures, and policies.
- Conduct campus tours and counselling sessions for prospective parents.
- Assist in admission documentation and student onboarding process.
- Maintain accurate records of enquiries, admissions, and follow-up status.





Communication & Coordination
- Coordinate with academic, transport, accounts, and administration departments for smooth operations.
- Support school events, orientations, exhibitions, workshops, and admission campaigns.
- Prepare daily, weekly, and monthly reports related to enquiries and admissions.
- Ensure proper communication with parents regarding school updates, meetings, and activities.

Marketing & Outreach
- Support promotional and branding activities of the school.
- Participate in outreach programs, educational fairs, and community engagement activities.
- Maintain professional representation of the school at all times.

Required Skills & Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and counselling abilities.
- Positive presentation and public dealing skills.
- Ability to handle multiple tasks and work under deadlines.
- Proficiency in MS Office and basic

📌 Relationship Officer (Lava)
🏢 DPS Lava Nagpur City
📍 Lava