Job Title: Field Officer
Department: Operations / Facility Management
Location: Pune
Reports To: Operations Manager / Area Manager
Job Summary:
The Field Officer will be responsible for managing on-site operations across multiple client locations. This includes auditing properties, supervising housekeeping and security staff, ensuring hygiene standards, maintaining attendance, handling client feedback, and supporting staff recruitment and training.
Key Responsibilities:
1. Site Audit & Monitoring
Conduct regular audits of assigned property locations
Ensure all sites meet cleanliness, hygiene, and safety standards
Identify gaps and implement corrective actions
2. Staff Supervision
Monitor daily activities of housekeeping and security staff
Ensure proper duty allocation and task completion
Maintain discipline and adherence to company policies
3. Attendance Management
Track daily attendance of all on-site employees
Maintain accurate attendance records and report discrepancies
Coordinate with HR for payroll inputs
4. Quality & Hygiene Control
Ensure high standards of cleaning and hygiene are maintained
Perform regular inspections and surprise checks
Address client complaints related to cleanliness promptly
5. Client Coordination
Maintain regular communication with clients
Collect and document client feedback
Ensure timely resolution of client issues
6. Staff Training & Development
Provide on-the-job training to housekeeping and security staff
Educate staff on cleaning standards, safety practices, and behavior
Conduct periodic performance reviews
7. Recruitment & Deployment
Assist in hiring staff including
Security Guards
Housekeeping Staff
Supervisors
Property Management Staff
Coordinate onboarding and deployment at client sites
Required Skills:
Strong supervision and people management skills
Valuable communication and problem-solving ability
Basic knowledge of housekeeping and facility operations
Ability to handle multiple sites and r
📌 Field Officer (Pune)
🏢 Luxoraa
📍 Pune