Food & Beverage Associate
A Food & Beverage Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
- What will I be doing?
A Food & Beverage Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Food & Beverage Associate truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and productive manner
- Ensure an effective reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required,
and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
What are we looking for?
Food & Beverage Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, yo
📌 Food & Beverage Associate (Jaipur)
🏢 HILTON
📍 Jaipur