Job Summary:
Key Responsibilities:
- Greet and welcome guests in a polite and professional manner
- Present menus, explain dishes (including Japanese/Korean specialties), and assist with recommendations
- Take accurate food and beverage orders and relay them to the kitchen promptly
- Serve food and beverages as per restaurant standards and sequence of service
- Ensure tables are set up properly and maintained throughout service
- Maintain cleanliness and hygiene standards in dining areas as per FSSAI guidelines
- Handle guest queries, requests, and complaints efficiently and escalate when required
- Coordinate with kitchen and bar teams for smooth service flow
- Explicit tables and reset for the next guests quickly and efficiently
- Upsell menu items, specials, and beverages where appropriate
Key Requirements:
- Minimum 1-3 years of experience as a Steward/Waiter in a restaurant (Asian cuisine preferred)
- Basic knowledge of Japanese/Korean cuisine (sushi, ramen, teppanyaki, kimchi, etc.) is an advantage
- Good communication skills in English (additional languages are a plus)
- Presentable personality with strong customer service orientation
- Ability to work in a quick-paced environment
- Flexibility to work in shifts, weekends, and holidays
Skills & Competencies:
- Customer Service Excellence
- Team Coordination
- Attention to Detail
- Basic Menu Knowledge
- Time Management
- Upselling Skills
Compensation & Benefits:
- Salary: As per industry standards
- Service Charge / Tips
- Staff Meals
- PF / ESIC (if applicable)
- Growth opportunities within the organization
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Education:
- Diploma (preferred)
Experience:
- total work: 1 year (preferred)
Work Location: In person
📌 Restaurant Steward (Mumbai City)
🏢 Truminds
📍 Mumbai City
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