Position: - CRM Executive / Assistant - 2 Post

Experience needed 5 to 6 years Preferably experience in Real estates, Builders and construction companies.

Job description

A CRM (Customer Relationship Management) role in a construction company focuses on managing client relationships from lead generation to project handover and possession. Key duties include handling customer queries, managing sales pipelines, facilitating documentation (contracts, NOCs, demand letters), ensuring payment collections, and increasing customer satisfaction to foster repeat business and referrals.

Key Responsibilities

Customer Life Cycle Management

Lead & Pipeline Management: Tracking leads, updating CRM software (Sales.do), and maintaining accurate customer data.

Documentation & Coordination:



Preparing and collecting project documents, including Sale Deeds, NOCs, and demand letters, while coordinating with bank teams for loan disbursements.

Collections & Follow-ups, Customer Communication, MIS Reporting, etc.

Bachelor’s degree in any field.
- Soft Skills: Strong communication, interpersonal, and conflict-resolution abilities.
- Technical Skills: Proficiency in CRM related software’s and MS Office.

Job Types: Full time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: Hybrid remote in Koregaon Park, Pune, Maharashtra

📌 CRM Executive (Koregaon Park)
🏢 Vedant Developments
📍 Koregaon Park