Client Relationship Manager (Govind Nagar)

Client Relationship Manager (Govind Nagar)

06 Sep
|
Picsgraphy
|
Govind Nagar

06 Sep

Picsgraphy

Govind Nagar

About the Company

We are a luxury wedding photography studio based in Nashik, serving clients across Mumbai, Pune, Goa, Jaipur, and Udaipur. Our packages start from ₹2 lakh and we cater exclusively to discerning clients who expect nothing less than perfection on their most special day.

Our work tells love stories — through stunning cinematics, timeless photographs, and emotionally rich content that families treasure for generations.

What You Will Do

You will be the first point of contact for every potential client — the warm, professional voice that turns an inquiry into a booking. You represent our brand every single day.

◆ Lead Management
- Respond to every inquiry on WhatsApp, Instagram DMs, and phone within 30 minutes
- Share portfolio, packages, and pricing in a qualified, personalised manner
- Maintain a lead tracker (Google Sheet) and follow up 3-4 times per lead
- Schedule consultation calls and meetings between clients and the lead photographer

◆ Client Servicing
- Handle end-to-end communication from first inquiry to final delivery
- Collect booking advances,



manage contracts, and share shoot schedules
- Resolve client queries with patience, warmth, and professionalism
- Coordinate with editors and the photographer on delivery timelines

◆ Sales & Upselling
- Present premium packages and add-ons confidently to convert higher-value bookings
- Follow up on cold leads and re-engage past inquiries
- Collect client testimonials and referrals after delivery

◆ Coordination
- Liaise with social media manager, editors, and accountant for smooth operations
- Maintain client records, booking calendar, and payment status
- Report weekly lead pipeline and conversion status to the founder

Who We Are Looking For

◆ You are perfect for this role if you
- Love weddings and genuinely connect with people's emotions
- Are confident, warm, and persuasive on calls and WhatsApp
- Speak fluent Hindi and communicate clearly in English
- Are organised and never let a lea

📌 Client Relationship Manager (Govind Nagar)
🏢 Picsgraphy
📍 Govind Nagar

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