Key Responsibilities

1. Lead Generation & Calling
- Make outbound calls to potential customers (retail, dealers, architects, interior designers/Colleges/Schools/Universities).
- Introduce company furniture products (home, office, modular, Institutional Furniture, custom furniture).
- Generate leads and schedule meetings/site visits for the sales team.

2. Customer Inquiry Handling
- Handle inbound calls from customers regarding products, pricing, and availability.
- Provide accurate information about materials (plywood, MDF, laminates, finishes, etc.).
- Assist customers in selecting suitable furniture options.

3. Follow-ups & Conversion Support
- Follow up with existing and new leads regularly.
- Coordinate with the sales team to convert leads into confirmed orders.
- Maintain strong communication to build customer trust.

4. Coordination with Internal Teams
- Work with sales, production, and dispatch teams for order updates.




- Share customer requirements for customised furniture orders.

5. Database Management
- Maintain and update customer data in CRM/Excel.
- Record call details, inquiries, and follow-up status.

6. Reporting
- Prepare daily/weekly reports on calls, leads, and conversions.
- Track performance against targets.

Required Qualifications
- Minimum 12th pass or Graduate (preferred).
- 0-3 years of experience in telecalling, telemarketing, or sales support.

Key Skills
- Solid communication skills (Hindi & basic English)
- Convincing and negotiation ability
- Basic knowledge of furniture products is a plus
- Computer skills (MS Excel, CRM tools)
- Customer handling and follow-up skills

Job Types: Full-time, Permanent

Pay: From ₹14,500.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 Sales Coordinator (Greater Noida)
🏢 PICANO INTERIO
📍 Greater Noida