Job Summary

Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world-in-action.
This position is opened by the Flow Controls Business Unit which is part of the Final Control Group.

The Buyout Administrator is based in Chennai, India and caters to all customers in the Middle East and Africa.

In This Role, Your Responsibilities Will Be:
Order Monitoring & Expediting:
- Monitor customer orders from order entry through shipping and final delivery.
- Identify, follow up, and resolve delays, holds, and bottlenecks by coordinating with relevant teams.
- Closely track shutdown, LD, PRECOM, and other urgent or critical orders.
- Monitor factory timelines and coordinate with Buyout Admin for orders falling behind schedule.
- Generate and maintain monthly order status reports for buyout factories.
- Use JDI to access, review, and update order and shipment schedule details.

Factory & Global Coordination:




- Interface and communication with global factories across world areas (excluding MEA).
- Monitor and follow up on all buyout orders with factory teams.
- Ensure regular updates on delivery and shipment status are shared with Buyout Order Administrator and immediately communicate any delays to the Customer Service team to enable proactive customer engagement.

Logistics & Shipping Operations:
- Execute logistics activities with a solid understanding of Incoterms and the end-to-end shipment lifecycle.
- Arrange shipping releases and ensure accurate shipping documentation from origin/DXB offices.
- Ensure shipping documents comply with destination customs rules to avoid demurrage/storage penalties.
- Book shipments in SCO and prepare Certificates of Origin (COO) and attested documents per customer requirements.
- Provide pre-alerts to customers and obtain Proof of Delivery (POD) confirmation upon delivery.
- Support the Order Admin Team by following up with custo

📌 Order Administrator I (Chennai)
🏢 Emerson
📍 Chennai