Facilitate care by coordinating with the customers for visits and futurehealthcare needs and ensure that proper care is provided to each customeras required.
- Handle calls from customers. Resolve the reason for the call or route it to therespective department as required in a timely manner:
- Provide an effective communication link between customers and medicalstaff, including relaying messages from providers, gathering informationfrom patients for providers, etc.
- Support in the medication refill process. Ensure that information goes whenand where it is needed. Coordination with clinical and non-clinical support services (Laboratory, OT,Admission, Billing, House Keeping, Pharmacy) to facilitate Care.
- Ensure that all customers are tracked,



and data entered into the systems forfollow-up and reporting. Coordinate with the medical staff to ensure that case management servicesare provided to customers with complex medical and/or psychosocialproblems
- Work with the medical staff to develop, implement and carry outimprovement programs. Act proactively in the quality improvement program
- Perform other duties as assigned by relevant authorities.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
- Leave encashment
- Provident Fund

Work Location: In person

📌 Care Coordinator (Bengaluru)
🏢 Narayana One health
📍 Bengaluru