Key Responsibilities:
1. Product Listing and Optimization:
- Create and upload current product listings with accurate product descriptions, images, and pricing.
- Optimize product titles, descriptions, and keywords to improve search rankings and visibility.
- Ensure that product information complies with Amazon guidelines and policies.
2. Inventory Management:
- Monitor stock levels and update inventory to prevent stockouts and overselling.
- Coordinate with the procurement team to replenish stock on time.
- Manage FBA (Fulfilled by Amazon) and FBM (Fulfilled by Merchant) settings effectively.
3. Order Management:
- Process and track customer orders to ensure timely delivery.
- Handle order cancellations, returns, and refunds according to company and Amazon policies.
- Coordinate with the warehouse team to manage order fulfillment.
4. Account Health Monitoring:
- Monitor account health metrics such as order defect rate, late shipment rate, and customer satisfaction score.
- Address any policy violations or negative feedback to maintain account health.
5.
Customer Interaction and Feedback:
- Respond to customer inquiries and resolve complaints in a professional manner.
- Encourage customer feedback and reviews to enhance product credibility.
- Analyze customer feedback to improve product quality and service.
6. Reporting and Analysis:
- Generate weekly and monthly sales reports to analyze performance.
- Identify trends and opportunities to improve sales and profitability.
- Provide insights to the management team for strategic decision-making.
Benefits:
Competitive Salary - ₹1.2 LPA
Professional Growth and Development Opportunities
Flexible Work Environment
Performance-Based Incentives
Position: Amazon Seller Account Handler
Salary: ₹1.2 LPA (₹10,000 per month)
Location: Madhapur Hyderabad
Job Type: Full-Time
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Bpo-admin (Madhapur)
🏢 TINNIT PRO Skincare Private
📍 Madhapur
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