Role Overview:
We are looking for a dynamic and approachable Admission Counselor who can effectively guide prospective students and their families while ensuring a seamless admission experience. The role also involves managing front-office operations with professionalism and efficiency.
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Key Responsibilities:
- Provide personalized counseling to prospective students and parents, understanding their educational goals and addressing their queries.
- Guide applicants through the complete admission process, from inquiry to enrollment, ensuring timely follow-ups.
- Manage and track leads, inquiries, and admissions data with accuracy.
- Schedule appointments, campus visits, and maintain well-organized records.
- Ensure a qualified and positive first impression for all walk-ins and inquiries.
- Perform administrative duties such as documentation, filing, data entry, and office coordination.
- Collaborate with internal teams to streamline admission procedures and communication.
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Required Skills & Qualifications:
- Excellent communication and interpersonal skills.
- Strong command of English (spoken and written).
- Customer-focused approach with a friendly and persuasive personality.
- Good organizational and multitasking abilities.
- Prior experience in admissions, counseling, or front-office roles will be preferred.