Key Responsibilities:
- Guest Service Management:
- Greet and seat guests warmly, assist with menu selections, and ensure an exceptional dining experience.
- Staff Supervision:
Supervise, guide, and train the waitstaff team to ensure high service standards are maintained throughout the shift.
Accurately take guest orders, relay them to the kitchen and bar, and ensure food and drinks are served on time and as requested.
Oversee the preparation and presentation of tables, ensuring the dining area is clean, organized, and inviting.
Prepare and present guest bills, process payments, and maintain accurate transaction records.
Ensure that all food and beverages meet the restaurant’s quality standards before being served to guests.
Act as the main point of communication between guests, kitchen staff, and servers, ensuring smooth operations and prompt issue resolution
Monitor service supplies and communicate inventory needs to management.Build rapport with customers, address feedback, and ensure repeat business