Job Summary

Key Responsibilities
- Greet clients, vendors, and guests warmly and professionally
- Handle walk-in and phone inquiries regarding hall availability, pricing, and packages
- Manage event bookings, maintain reservation records, and update event calendars
- Coordinate with event managers, decorators, caterers, and operations staff
- Provide detailed information about banquet services, capacity, facilities, and policies
- Maintain front desk area cleanliness and professionalism
- Prepare invoices, quotations, receipts, and basic billing documentation
- Follow up with clients regarding event confirmations and payments
- Maintain client database and documentation
- Handle guest complaints or concerns and escalate when required

Required Skills & Qualifications
- Proven experience as a Receptionist or Front Desk Executive (hospitality experience preferred)




- Robust communication and interpersonal skills
- Customer service-oriented mindset
- Basic knowledge of billing and booking systems
- Proficiency in MS Office (Word, Excel, Outlook)
- Ability to multitask and work during weekends/holidays (as per event schedule)
- Presentable personality and professional demeanor
- Minimum qualification: High School Diploma / Graduate preferred

Preferred Skills
- Experience in banquet hall, hotel, or event management industry
- Knowledge of event coordination processes
- Ability to handle high-pressure situations during peak event seasons
- Multilingual communication skills

Work Location: In person

📌 Receptionist (Nashik)
🏢 QTONET PRIVATE
📍 Nashik