Customer Support Executive (Rajkot)

Customer Support Executive (Rajkot)

06 Sep
|
factoHR - Version systems
|
Rajkot

06 Sep

factoHR - Version systems

Rajkot

Job Title: Client Support Executive

Location: Rajkot (onsite)

Experience: 0 to 3 years

Job Type: Full Time

Job Summary:
Key Responsibilities:
- Assist with on-boarding new clients onto our HRMS (Human Resource Management System)software
- Gather client requirements and help with configuration and setup
- Support user training and help clients understand how to use the software
- Work with different teams to resolve client queries and issues
- Maintain records and documentation for each client project
- Communicate clearly with clients and internal teams to ensure smooth implementation
- Help hand over projects to the support team once implementation is complete
- Build strong client relationships through helpful and timely service

Skills Required:
- Basic knowledge of MS Excel
- Interest in learning payroll, HR systems, and compliance.
- Ability to understand and solve client problems.
- Teamwork and coordination skills.
- Organized,



detail-oriented approach to work. Qualifications:
- Bachelor’s degree in Commerce, Business, IT, or similar fields
- Postgraduate in HR or MBA is a bonus, but not Mandatory

Who Can Apply:
- Freshers with strong learning ability and interest in HR tech
- Up to 3 years of experience in implementation, payroll, or client support
- Bonus if you’ve worked with HRMS software or SaaS tools before

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:
- Paid sick time
- Paid time off

Ability to commute/relocate:
- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:
- Bachelor's (required)

Language:
- English (required)

Location:
- Rajkot, Gujarat (required)

Work Location: In person

📌 Customer Support Executive (Rajkot)
🏢 factoHR - Version systems
📍 Rajkot

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive (rajkot) / rajkot

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive (rajkot) / rajkot