Job Summary:
Key Responsibilities:
- Assist with on-boarding new clients onto our HRMS (Human Resource Management System)software
- Gather client requirements and help with configuration and setup
- Support user training and help clients understand how to use the software
- Work with different teams to resolve client queries and issues
- Maintain records and documentation for each client project
- Communicate clearly with clients and internal teams to ensure smooth implementation
- Help hand over projects to the support team once implementation is complete
- Build strong client relationships through helpful and timely service
Skills Required:
- Basic knowledge of MS Excel
- Interest in learning payroll, HR systems, and compliance.
- Ability to understand and solve client problems.
- Teamwork and coordination skills.
- Organized,
detail-oriented approach to work. Qualifications:
- Bachelor’s degree in Commerce, Business, IT, or similar fields
- Postgraduate in HR or MBA is a bonus, but not Mandatory
Who Can Apply:
- Freshers with strong learning ability and interest in HR tech
- Up to 3 years of experience in implementation, payroll, or client support
- Bonus if you’ve worked with HRMS software or SaaS tools before
Job Types: Full time, Permanent
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Language:
- English (required)
Location:
- Rajkot, Gujarat (required)
Work Location: In person
📌 Customer Support Executive (Rajkot)
🏢 factoHR - Version systems
📍 Rajkot
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