Dispatch Executive:
Key Responsibilities:
- Manage daily dispatch operations and ensure timely shipment of all orders
- Assign and coordinate with courier and logistics partners
- Print shipping labels, invoices, and maintain dispatch documentation
- Track shipments and follow up on delays or delivery issues
- Coordinate with customers regarding pending payments, dispatch confirmations, and delivery queries
- Ensure accurate order processing and address discrepancies, if any
- Maintain dispatch records and update internal systems regularly
- Work closely with internal teams to ensure smooth order fulfillment

Required Skills & Qualifications:
- Prior experience in dispatch operations, logistics, or customer experience roles
- Basic understanding of shipping, courier coordination, and logistics processes




- Good communication skills (Hindi required; basic English preferred)
- Comfortable with calling customers for coordination and follow-ups
- Basic computer skills (label printing, order systems, Excel/ERP preferred)
- Ability to work in a fast-paced, operational environment
- Detail-oriented with strong ownership of tasks

Why Join Us:
- Be part of building a 1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a quick-scaling organization

📌 Dispatch Executive (Lucknow)
🏢 PinnacleU
📍 Lucknow