Key Responsibilities:
- Develop and maintain strong relationships with existing and recent clients
- Act as the primary point of contact for client communication
- Understand client requirements and provide appropriate solutions
- Handle client queries, requests, and regular follow-ups
- Coordinate with Sales, Operations, Back Office and Compliance teams
- Support client onboarding and documentation processes
- Ensure timely resolution of client service issues
- Maintain accurate client data, records and MIS reports
- Assist in client retention and relationship-building initiatives