06 Sep
|
House Of Edtech
|
Bidhannagar
06 Sep
House Of Edtech
Bidhannagar
Company: House of EdTech
Location: Kolkata (Work From Office)
Salary: Up to 3 LPA + Variables
Experience: 0-2 Years
About House of EdTech:At House of EdTech (Goenka Kachave LLP), we don’t just educate—we empower Founded by IIT Kharagpur alumni, we have transformed the careers of millions through our cutting-edge courses in AI Tools, Stock Market, Personal Finance, Data Science, and MS Office.
With 1000+ employees, 12+ offices across India, and ₹350 Cr+ ARR,we are expanding our team in Kolkata—and we’re looking for Operations Executivesto join us
If you have a passion for sales, a go-getter attitude, and the drive to succeed, this is your chance to be part of a high-energy team and skyrocket your career
Role: Operations Executive Roles & Responsibilities
1. Webinar & Tech Support
- Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
- Provide real-time technical support for audio, video, or connectivity issues
- Maintain accurate attendance and feedback records
- Audit webinar quality and suggest improvements
2. Technical Support
- Troubleshoot software, platform, and connectivity issues
- Maintain a knowledge base for recurring problems
3. Operations Support
- Support onboarding and gather feedback for service enhancement
4. Data Maintenance
- Update and manage participant databases, attendance, and feedback logs
- Ensure data accuracy and generate reports
- Collaborate with teams to resolve discrepancies
5. Process Improvement
- Stay updated on educational technology trends
- Suggest and implement workflow improvements
- Participate in training and upskilling initiatives
Required Skills:
- Solid written and verbal communication in English
- Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
- Problem-solving skills, especially in technical troubleshooting
Preferred (Not Mandatory)
- Basic knowledge of SQL, APIs, or AI concepts
- Prior experience in operations or data management
Education
- Bachelor’s degree
📌 Operations Executive (Bidhannagar)
🏢 House Of Edtech
📍 Bidhannagar