06 Sep
|
Iceberg Hospitality & Entertainment
|
Pune
06 Sep
Iceberg Hospitality & Entertainment
Pune
A Restaurant Hostess is responsible for welcoming guests, managing reservations, and ensuring smooth seating operations to provide excellent customer service and a pleasant dining experience.
Key Responsibilities:
- Greet guests as they arrive at the restaurant
- Escort guests to their tables
- Manage reservations and waiting lists
- Answer phone calls and take bookings
- Coordinate with service staff for table availability
- Maintain cleanliness of reception and waiting area
- Handle guest inquiries and complaints politely
- Inform guests about daily specials and promotions
- Thank guests while they leave
Requirements:
- Good communication and interpersonal skills
- Pleasant personality and professional appearance
- Basic computer knowledge (for reservation system)
- Ability to work in shifts, weekends, and holidays
- Prior restaurant/hotel experience preferred
- Ability to handle pressure during busy hours
Skills:
- Customer service
- Communication skills
- Time management
- Team coordination
- Problem solving
- Multitasking
Reporting To:
Restaurant Manager / Floor Manager
Experience:
0-2 years (Freshers can apply)
Job Types: Full time, Permanent
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- hostess: 1 year (preferred)
- Food Service Hosts: 1 year (preferred)
Work Location: In person
📌 Restaurant Hostess (Pune)
🏢 Iceberg Hospitality & Entertainment
📍 Pune