Key Responsibilities:
- Greet customers and assess vehicle damage
- Prepare accurate repair estimates
- Coordinate with technicians and insurance companies
- Provide regular updates to customers on repair status
- Ensure high levels of customer satisfaction
- Handle billing and documentation processes
Requirements:
- Previous experience as a Body Shop Advisor or Service Advisor
- Knowledge of collision repair processes and insurance procedures
- Strong communication and customer service skills
- Ability to multitask in a fast-paced setting
- Proficiency with estimating software (CCC, Mitchell, Audatex is a plus)