Overview

We’re looking for a passionate UX Researcher to join Office AI (OAI):
OAI is a horizontal platform team within the Copilot ecosystem, driving shared capabilities, infrastructure, and design patterns that power Copilot experiences across M365.

As a UX Researcher, you’ll help:
- Understand evolving mental models for AI-first productivity — uncover how users perceive Copilot, agentic workflows, and generative experiences, and translate those insights into intuitive design patterns.
- Identify barriers to adoption and trust by exploring friction points, confidence gaps, and challenges that impact user engagement
- Drive cross-surface impact by operating across apps, platforms, and incubation tracks — ensuring insights don’t stay siloed but lift the entire Copilot ecosystem.
- Embedding research into design and engineering workflows to close knowledge gaps, prioritise accessibility, and mitigate risks early.
- Delivering actionable, evidence-based insights that amplify the voice of our customers and guide innovation at scale.

This opportunity will allow you to:




- Accelerate your growth opportunities through strategic impact on next-generation productivity.
- Deepen your expertise in AI-first experiences and agentic design patterns.
- Collaborate with a world-class product team across Hyderabad, Redmond, and global OPG hubs.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

UX researcher will be responsible for:
- Defining research plans for incubation tracks
Clarifies what assumptions must be validated upfront so teams can move fast with confidence
- Execute mixed-methods studies to validate desirability & usability
Rapid

📌 UX Researcher (Noida)
🏢 Microsoft
📍 Noida