06 Sep
|
CrewBloom
|
India
The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.
Job Responsibilities
- Inbox and Calendar Management
- Coordinate with different teams to schedule meetings and send calendar invites
- Collaborate with team members to resolve customer inquiries and escalate issues as needed
- Success Drive Management
- Support the organization of files and folders in the Success drive, ensuring all documents are correctly labeled and categorized
- Assist in maintaining the status of projects by moving folders to appropriate statuses such as Active, Paid, or Inactive
- Work closely with team members to ensure easy accessibility and navigation of files in the drive
- CRM Management and audit
- Aid in updating and aligning company profiles in CrewHub and HubSpot with accurate and consistent information
- Assist in verifying and updating company details to ensure data integrity and alignment with current company developments
- Contractor communication
- Keep Microsoft Teams groups updated and conduct an audit to ensure only active contractors are added to the correct groups
- Keep MS Teams groups active by sending and replying to messages every day
- Assist CSM in conducting check-in meetings with contractors
- Send monthly reports about the status of contractor meetings and specific escalations
- Contact Profile Management
- Assist in managing contact profiles in HubSpot by removing contractors from the contacts associated with companies
- Support the maintenance of an up-to-date database by verifying and updating contact information as necessary
Requirements:
- Currently enrolled in or recent graduate of a relevant degree program (Business Administration, Marketing, Communications, etc.)
- Can Work 9:00 AM - 1 PM EST
- Can work in a fast-paced working workplace
- Excellent verbal and written communication skills
- Strong admin, time-management, and organizat
📌 Success Intern (India)
🏢 CrewBloom
📍 India