We are looking for a dedicated, professional, and passionate Customer Support Executive to join our team in a Work From Office role.

Key Responsibilities
- Handle student queries on WhatsApp (On Laptop) in a professional and timely manner
- Answer incoming support calls and provide accurate solutions
- Support both paid and unpaid students with course-related questions
- Ensure complete issue resolution with proper follow-ups
- Maintain a calm, respectful, and student-friendly communication style
- Demonstrate ownership, responsibility, and dedication towards student support
- Focus on student success, satisfaction, and positive experience

Required Skills & Qualities
- Excellent student-handling and communication skills:
- Strong command over English and Hindi (written and spoken)
- Extremely patient, calm, and composed personality:
- Passionate about helping learners and solving problems
- Professional attitude with high levels of dedication and accountability




- Comfortable working independently in a remote (work from home) setup:
- Ability to manage WhatsApp chats and calls efficiently
- Prior experience in customer support, student support, or education support is an advantage
- Experience using WhatsApp tools such as WATI/ AiSensyis a plus
- Freshers with strong communication skills and a positive attitude are welcome

Work Mode
- Work From Office (Thane):
- Full-time, long-term role
- Requires discipline, consistency, and commitment

What We Offer
- Professional and supportive work culture
- Opportunity to grow with a fast-scaling education brand
- Meaningful role focused on helping students succeed

Job Types: Full time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:
- Cell phone reimbursement
- Adaptable schedule

Work Location: In person

📌 Customer Support Executive (Thane)
🏢 Fluent Academy
📍 Thane