Job Title: Guest Service Associate (GSA) - Front OfficeIndustry: Hotel / Resort / HospitalityJob Summary:
Responsible for handling front office operations, ensuring smooth guest check-in/check-out, and delivering excellent customer service.

Key Responsibilities:
- Perform guest check-in and check-out procedures
- Handle reservations, room allocation, and billing basics
- Address guest queries and resolve complaints politely
- Coordinate with housekeeping and other departments
- Maintain front office records and cash handling

Skills Required:
- Good communication & customer service skills
- Knowledge of PMS and basic computer skills
- Professional grooming and etiquette
- Willingness to work in shifts

Qualification & Experience:
- Hotel Management / Any graduate preferred
- Freshers or 1-3 years experience in hotel/resort front office

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Advantages:
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office (Kolkata)
🏢 Care Plus Facility Private
📍 Kolkata