DESCRIPTION:
About the Team:
RBS Brand Experience (BX) enables worldwide brands (FBA Sellers and Retail Vendors) with strategic, actionable insights and recommendations through brands-facing solutions, self-help tools, and updated policies to empower them to take a customer backwards approach that drives business growth while reducing the Cost to Serve for both Amazon and Brands. We do this by: 1) identifying and validating underserved Brand pain points, 2) building proof of concept, solution and capabilities in partnership with Brands, 3) scaling the solution by leveraging tech, 4) launching full scale brand facing solutions to WW brands, and 5) continuously improve solutions through control mechanisms (such as; monitoring impact, user base, adoption, GTM).

Job Overview:
Amazon's Brand Experience (BX) team is seeking an exceptional Senior UX Designer to transform complex brand challenges into intuitive, scalable solutions that drive seller and vendor success. In this role, you will lead user research initiatives, conduct discovery workshops,



and translate insights into compelling design solutions. You will collaborate closely with product management and engineering to design wireframes, user flows, and high-quality UX solutions. You will influence the product roadmap and ensure our services are highly usable for both builders and non-technical customers, while revamping existing product experiences to create richer, more engaging interactions for users.

Key Responsibilities:
- Lead comprehensive user research initiatives including user interviews, usability testing, and competitive analysis to inform design decisions and validate solutions
- Plan and facilitate customer discovery sessions, workshops, and feedback loops to deeply understand user needs, pain points, and behaviors
- Synthesize research findings into actionable insights that drive product strategy and design direction
- Lead the end-to-end delivery of simplified solutions for the best outcome, presen

📌 UX Designer Ii, Rbs Brand Experience (Chennai)
🏢 ADCI - BLR 14 SEZ
📍 Chennai